MobileHelp®, a leader in Mobile Personal Emergency Response System (M-PERS) solutions, today announced the company has been presented with Frost & Sullivan’s 2014 North American Price Performance Value Leadership Award in Personal Emergency Response Systems (PERS). Frost & Sullivan recognized MobileHelp as the best-in-class industry leader for the product value represented by its DUO system.
“Mobility is a key component of shifting customer expectations in personal emergency response systems”
According to the Frost & Sullivan award findings: “Both the Classic and DUO product series provide strong industry value for form factor intuitiveness and utility, use cases, and overall annual cost. From a customer satisfaction perspective, MobileHelp’s sales focus on return guarantees, low obligatory service commitment, and easy product upgrade makes it very attractive for buyers that are seeking emergency care support without product risk.”
“This award illustrates MobileHelp’s continued commitment to providing the best value, market-leading mobile PERS services and solutions to our customers,” said Rob Flippo, CEO of MobileHelp.
Frost & Sullivan research analysts noted that MobileHelp has been at the forefront of convenience and utility in the mPERS market since its inception in 2009. With a continued dedication to broader mHealth/medical device product goals to augment its core capabilities in emergency response, Frost & Sullivan stated MobileHelp is well-poised to expand a cost-effective product base across the medical and monitoring spectrum over time.