The Company
Choice Legal is a leading nationwide medical record retrieval service provider for insurance companies, law firms, self-insured corporations, third-party administrators, government payor organizations, and healthcare companies. Medical records and the need to acquire them prior to settling a liability, disability or workers compensation claim, is a fundamental function of insurance claims handling. Historically, this has been done by claims staff or defense counsel at great expense and requiring long lead times to complete. As an outsourcing partner, Choice Legal leverages a robust technology platform and proprietary processes to expedite the record retrieval process at lower cost, more quickly and accurately than clients can do themselves. This allows Choice Legal’s customers to focus on other critical case-related activities.
The Partnership
Topmark was introduced to Choice Legal via a long-term relationship and was impressed by the deep industry experience of Choice Legal’s founders, who had built a differentiated, technology-enabled service offering and established a blue-chip customer base. The company has experienced rapid growth and leverages a highly repeatable revenue model. Topmark has worked closely with management to construct a board of directors including recruiting an independent board member. Topmark also played an integral role in establishing board best practices, recruiting additional senior management and driving long term corporate strategy.
Topmark invested in Choice Legal through a legacy fund and exited its investment with the sale of the company to ExamWorks in 2022.